Welcome to our website! We know how important it is to have a seamless and efficient shipping experience for our customers. Ocean Boat is committed to giving our clients the highest level of service and making sure that their orders reach them safely and on time. Our shipping policy outlines how we handle shipping and delivery-related matters. Kindly take a moment to enlighten yourself with the following shipping information:
We provide a range of shipping options to accommodate your demands. whether you need standard shipping, international shipping, or express delivery. We've got you covered. Our renowned network of shipping partners makes sure that your orders arrive safely and on time. When you check out, you can choose the shipping method that works best for you.
We know that prompt order processing is pivotal. Once you place your reservation, our hardworking team works hard to handle it and get it ready to ship. The order will be processed within 1–3 business days. Moreover, please note that during holidays, the processing time might be slightly longer than usual. Rest assured, we will keep you updated each step of the way.
Our shipping rates depend on the premeditated method and the destination. For your information, the shipping prices may vary according to the various locations, and they will be shown when you check out. We endeavor to keep our prices low while providing the best service possible.
We want you to know how things are going with your booking order. As soon as your booking is confirmed, we will give you all the order details. You can conveniently view or track all the order details through our website, or track your order through our tracking service.
We are glad to help people from all over the world. Please keep in mind that additional customs duties, fees, or taxes may be added to foreign orders. We suggest contacting your local customs office to get more information. Rest assured that we will give you all the paperwork you need for a smooth customs pass.
At Ocean Boats, we take care to make sure that orders are delivered securely. Therefore, in the unfortunate event of a damaged or lost shipment, we are here to guide you. Please notify us immediately; we will take care of the rest. Customer satisfaction is our top priority.
Note: When it comes to shipping and delivery, Ocean Boat's goal is to go above and beyond what you expect. Our goal is to give you a smooth, enjoyable, and reliable experience from start to finish. If you have any questions regarding your booking or purchase, do not hesitate to contact our customer support team. We are always here to assist you.